Shipping & Returns
Everything below applies to every order, with no minimum and no small print. Each box links to the full policy.
Free on every order
No handling fees and no minimum spend. Orders are processed in 1–2 business days and most arrive within 8–16 business days.
Read the shipping policy →30 days to change your mind
Email us within 30 days of delivery and we’ll send return instructions. If an item is faulty or wrong, we cover it — often without asking you to ship it back.
Read the refund policy →Every parcel is tracked
You get a tracking number by email when your order ships. Allow 3–5 business days for it to start updating — that’s normal and doesn’t mean it’s lost.
Delivery timings →Lost or damaged, we fix it
Damaged on arrival? Send a photo within 7 days. Nothing after 30 business days? We replace it or refund you in full. No argument.
Contact us →Where your order ships from
Some of our products ship directly from our overseas fulfillment partners. That’s how we keep prices down, and it’s why delivery takes longer than a domestic next-day service. We’d rather tell you up front than surprise you after you’ve ordered.
Still not sure about something? Email galeworkshlp@gmail.com — we reply to everything within 1–2 business days.